Join us as we learn more about the new Executive Director of ASHRM, Evan Williams! Evan is a seasoned association leader and Certified Association Executive (CAE) who has a strong focus on strategic initiatives, fostering innovation and enhancing member engagement. Tune in to learn about what drew Evan to work with ASHRM, what his goals for his first year are, and more!

Karen Markwith discusses her journey from being a nurse to being a lawyer and a regional director of risk management. She'll discuss her different roles in risk management as well as being a co-author of the ASHRM 2016 Physician Office Risk Management Playbook and the Claims Management chapter for the 2017 Health Care Risk Management Fundamentals and her various roles as an ASHRM member.

Join Rebecca Cady, award winning risk manager, as she discusses work-life balance and how to make your own opportunities in the field. Rebecca has worked her way up to being the Vice President and CRO at Children's National Hospital while raising three of her own kids. Tune in as Rebecca shares her story and reflects on how she become one of the most awarded leaders in health care risk management.

Josh Hyatt discusses his career in risk management, as a bioethics expert, and an adjunct professor at the Massachusetts College of Pharmacy and Health Sciences. He shares his experience working with ASHRM and as a speaker and author.

Katie Du Fresne discusses her journey from being a nurse to being a risk manager and her time working as a risk management consultant. She'll also elaborate on her position as the Executive Director of Clinical Risk Management for Indiana University Health.

Join Rodney Melton the Manager of Patient Safety and Clinical Risk Management at Parkland Health and Hospital System in Dallas, Texas on his journey from an EMT to a health care leader. Rodney has worked in a variety of different roles in patient safety and clinical risk management. Listen in as Rodney shares insights into industry challenges and what he has learned over 20 years in the profession.

Join Tatum, O’Sullivan, the 2024 ASHRM President, on her journey from bedside nursing to healthcare leadership. Listen in as Tatum shares insights into industry challenges and what she has learned over 28 years in the profession. Learn how Tatum grew from her start in 2005 to a leader in ASHRM.

This podcast will present the benefits associated with the use of video to support the informed consent process. Tune in as Mr. Keplinger and Dr. Patel discuss how video can improve patients understanding of procedures and reduce malpractice risk.

Failure Modes Effects Analysis (FMEA) is a systematic approach designed to proactively aid organizations in addressing potential risks associated with a new practice or a change in an existing process. The why, when and how of using the FMEA tool will be discussed.

The COVID-19 pandemic has changed healthcare forever. We are now all acutely aware of how limited our national hospital bed capacity is, and how hesitant folks are to seek care within facilities experiencing crisis. We also learned that, for the most part, patients prefer receiving hospital-level care within their own homes. This podcast discusses the Hospital at Home through the lens of patient safety, and encourages listeners to be prepared for their own journey into the decentralized care model

Risk Professionals working in Critical Access Hospitals face a unique set of issues and joys. Join Toni A. Inserra as she discusses the history, challenges, and benefits that South Lyon Medical Center faced as it transitioned into a CAH.

This podcast will discuss the trends and challenges that those working in the physician practice setting are encountering.  Interventions taken by the North Shore physician practice group will be explored.  Lessons learned in addressing WPV and supporting the team members in the organization will be shared.

This podcast will review actions taken beyond the required federal, state and accreditation standards to address workplace  violence (WPV)  through the use of the ERM Risk Assessment and incorporation into system strategic initiatives.   Incorporating trauma informed care principles for addressing patient behaviors and supporting impacted workforce members.

In the aftermath of significant event, staff may be reluctant to complete patient safety reports. Tune in to hear Sandy Bledsoe discuss how to encourage event reporting in the face of adversity. To learn more about Sandy, and the work being done at Vanderbilt, go to www.vumc.org.

In terms of hospital-based access to high-quality care, availability continues to decrease, particularly for the most vulnerable. In this podcast, globally recognized experts in maternal and neonatal care – Dr. Henry Lerner, Dr. Patricia Scott, and Linda Zimmer, MSN, RN – will shed some light on the state of child and maternal health and how HealthStream is driving change and impact through simulated, risk-based learning solutions.

Learn about practice trends among specialty medical providers, and how, when a doctor changes practice behavior, the risk of medical malpractice increases. Join Dr. Larry Van Horn, head of graduate health care programs at Owen Graduate School of Management at Vanderbilt University and founder/CEO of Preverity, Inc., as he shares current data and insights that will shed light on how to manage the growing risks in health systems.

Healthcare miscommunication—between doctors and patients as well as among healthcare providers—is a leading cause of patient harm.  This podcast by Michael J. Grace, J.D, CPHRM—a medical malpractice trial attorney, hospital risk manager, and healthcare educator—takes a unique holistic approach to educate all three essential participants (doctors, nurses and patients) in ways to prevent medical injuries due to the failure to communicate effectively.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. This podcast, the ninth in the series, will look at telehealth and risks that are inherent to this delivery care model.

This podcast, the fifth in a series of five covering the 5 components of the COSO Framework, will discuss how risk professionals can use the power of communication to engage stakeholders & shine a light on organizational opportunities.

Given the dizzying pace of change and the speed with which emerging risks appear, ERM leaders need to ensure their programs are keeping up with the times and with their organization’s changing strategies. This podcast, the fourth in a series of five covering the 5 components of the COSO Framework, will talk about the COSO component of review and revision, which leads the organization to assess substantial changes, review risk and performance, and pursue improvement in ERM.

In 2019, ASHRM aligned its enterprise risk management approach with the updated 2017 COSO framework.  This podcast, the third in a series of five covering the 5 components of the COSO Framework, will focus on one aspect of the COSO framework:  The “Performance” section.  This aspect of the COSO framework focuses on business objective formulation through the risk management process to identify risk, assess the severity of risk, prioritize risks, implement risk response and develop a portfolio view of risks across the organization.

ASHRM’s 2021 Healthcare Risk Management Professional of the Year discusses the journey to become a leader and/or subject matter expert in healthcare risk management.  The presenter will share tips on growing professionally, suggest tools to develop a leadership presence (regardless of your actual title) and guide the listener on a process of mapping out a personal path for success.

This podcast, the second in a series of five covering the 5 components of the COSO Framework, will discuss the COSO ERM Component of Strategy and Objective setting to help listeners understand the importance of aligning your business strategy and objectives with your strategic plan. In strategic planning, organizational leadership defines risk appetite and risk tolerance to ensures business objectives are met and organizational value is achieved.

Support and comprehension of the principles of Enterprise Risk Management (ERM) by the Board (board or directors/trustees) is essential to the success of an Enterprise Risk Management program in any healthcare organization. The Board oversees the organization’s strategic plan and establishes a risk-aware culture by creating expectations of acceptable attitudes, behaviors and characteristics that are consistent with the organization’s core values. This podcast, the first in a series of five covering the 5 components of the COSO Framework, will provide suggestions and ideas to assist the risk manager in guiding and assisting the Board to identify, prioritize and address risks using the ERM process.

The “open note” feature of the 21st Century Cures Act provides significant benefits to patients who want immediate access to their results and medical record.  But, it has also resulted in some unintended consequences.  This podcast will include two panelists; one who actively works with healthcare organizations to mitigate their risk and malpractice exposure related to “open notes” and one who brings the patient perspective to this law and the impact on patient care.

The evolution of healthcare is driving a reassessment of how healthcare providers view and manage risk while providing quality care and a safe working environment. Direct care professional shortages, increased regulatory scrutiny and the changing needs patients and families especially in senior living, create new and different risks and opportunities for enterprise risk management and transformational, sustained changes.  Topics include COVID response and recovery, risk management and litigation, navigating the staffing crisis and regulatory compliance. What can healthcare providers do proactively to meet the challenges ahead?

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The seventh of the series will explore the unique challenges of health care risk management for those who manage and mitigate risks in the acute care setting.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will take a look at risks inherent in a variety of health care settings. The sixth podcast of the series will explore the unique challenges of health care risk management in the rehabilitation setting. There is high demand for this level of care from Medicare beneficiaries, commercially insured patients and those under 65 years of age with Medicaid coverage who have acute illnesses or injuries or chronic disabilities. Hear from Linda Tiemens, Vice President of Quality and Care Coordination at Sheltering Arms Institute and Nancy Connelly, Risk Management Consultant with RCM&D/Unison in a conversation that will be of interest to risk professionals across the care continuum.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The eighth of the series will explore the unique challenges of health care risk management in a health care staff company. Staffing companies are responsible for working with a wide variety of health care professionals. They operate in schools, correctional facilities, long term care, hospitals and any other possible field for skilled and unskilled medical employees and work to coordinate risk management across all fields to make sure issues are isolated and education is sufficient in preventing further risks and incidences.

Listen to a discussion about a Critical Incident Support Team that provides mental health support to healthcare providers 24/7. On this podcast, you will learn about the development of the team, successes and challenges.

All leaders need to hear this important message about the power of meaning. Backed by research, Dr. Jackson shares the proven impact that meaning has on company productivity and worker well being. Developing your skills as a meaning-centered leader helps build positive relationships and creates a trustworthy working environment. Discover skills and strategies to help you connect with your team members to deliver the highest-quality services in all areas of the organization.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The fifth of the series will explore the unique challenges of health care risk management for those who work under the consulting umbrella.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The fourth of the series will explore the unique challenges of health care risk management for those who manage and mitigate risks in a large academic medical center.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The third of the series will explore the unique challenges of health care risk management in the pediatric health care setting.

We are living in an era where supply chain disruptions are growing because of various risk factors 1) increased natural disasters around the world 2) geopolitical conflicts in hot spots around the world 3) pandemics like COVID-19 4) cyber security breaches 5) raw material shortages 6) labor shortages in manufacturing and transportation 7) compliance violations 8) logistic congestion in ports and the list goes on and on. No longer can healthcare systems use “hope” as a strategy to receive healthcare supplies.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. If you have ever wondered what working for a professional liability insurance carrier is like, this podcast, the second of the series, is the podcast for you. Medical professional liability carrier risk managers use traditional sources of data as well as real world data to help covered insureds improve patient safety and manage risk. Listen in if you want to know more.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The first of the series will explore the unique challenges of health care risk management in the skilled nursing care, assisted living and independent living settings.

Discussion with an executive leader on the importance of the role of a Executive Sponsor in the RCA process and how to keep engaged and remove barriers.

This podcast will address the issue of assessing competency of the late career practitioner, why it is a concern to providers and administrators,  what positions professional organizations have taken and how can risk management strategies support assessment.

Clinical decision support (CDS) alerts hold promise to improve patient safety but may also endanger it. Finding the balance between effectiveness, efficiency, safety, burden, and clinician concerns such as loss of autonomy will remain a challenge. With appropriate governance, monitoring, and analysis it will be possible to optimize alerting within clinical workflows and share knowledge and strategies across organizations to improve safety by effective use of CDS without contributing to alert fatigue and burden for clinicians.

In our journey to create a highly reliable, safety-focused organization using insights from risk and patient safety events to drive change, we faced a long-standing challenge: “Is anyone reading these event reports and doing something about them?” At Milton S. Hershey Medical Center, we set out to remove this “black hole” perception by leveraging existing technology in our risk management software to collect individualized feedback entered at the time of our review and to automate emails to the reporter the next day.

How to have more fun in the workplace, get more done, and bring out the best in everyone. “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUN -omenal™ best practices The 3-E's (Energize-Engage-Enrich) and the 3-Views (PreView. HereView. ReView) can make you FUN-omenal, too, and irresistibly attractive in your communication with others.

Are you a new member to ASHRM?  Are you a seasoned member who has not attended a conference in the past?  This podcast will explore a member’s perspective on tips for the Annual Conference New Comer or maybe you have been away from the Annual Conference and you are joining us for the first time.  Hear how one member has navigated national conference attendance.

In 2019, ASHRM aligned its ERM approach with the updated 2017 COSO Framework. But how does this framework, commonly used in the finance or accounting fields, align with our work in health care? This podcast, delivered by two of the ERM faculty, will look to answer this question and provide listeners with concepts to continue the ERM conversation within their organizations.

Risk Managers do amazing work.  Yet challenges with “doing” versus “leading” can result in being overworked, undervalued, and undefined.  This session explores strategies to address the challenges and support development as Risk Management leaders.

Cyber risk does not exist in isolation. A successful cyberattack doesn’t just threaten your organization’s protected health information or other sensitive data; cyber risk is inextricably linked to the other risks your organization faces. A successful cyberattack could trigger an enforcement action by a regulatory body, such as the Office for Civil Rights or the Federal Trade Commission. A ransomware attack could lead to business interruption and an expensive payoff to resume operations. Other consequences might include damage to your organization’s reputation, lost patients and revenues, a medical malpractice lawsuit or a negligence lawsuit against C-suite executives and board members. Downstream, the consequences can also turn into talent acquisition challenges, higher cost of capital and higher insurance premiums. An adverse cyber event can result in serious negative financial, regulatory, reputational, and clinical consequences.Drawing on his nearly 40 years of experience supporting hundreds of hospitals and health systems with compliance risk management and cyber risk management initiatives, Bob Chaput discusses the important collaboration between the Chief Risk Officer and the Chief Information Security Officer in developing a more comprehensive enterprise cyber risk management strategy for securing healthcare data, system and devices that is part of the organization’s broader Enterprise Risk Management program.

The American Hospital Association has launched its new People Matter, Words Matter poster series to help combat behavioral health stigma in health care settings by encouraging providers to adopt respectful, patient-centered language. In the first poster, Linden Oaks Behavioral Health provided information on using people-first language, which primarily acknowledges the person rather than the illness or disability. This podcast discusses the first poster in the series.

In today’s healthcare environment, even without COVID-19, we have scarce resources, struggles for market share, and a challenge in the breadth and depth of services.  Since we have added COVID-19 to the mix, we are seeing more role combinations or even furloughs and position eliminations impacting risk departments.  Many risk management professionals are experiencing role expansion to include other duties or to include whole roles that were held by others.  This podcast is not only going to speak to skills that risk professionals have that can be transferred to other roles but also share experience in steps to plan for the next step in one’s career.

Behavioral Health focus is paramount in today’s ever-changing environment to ensure safe and trusted health care. Kristen and Doris developed a 3-part whitepaper for ASHRM looking at providing treatment for patients with behavioral health issues who are treated across the spectrum of care including: inpatient, outpatient, and in emergency/ambulatory care. Go to ASHRM’s website and download all 3 whitepapers for FREE!

In this conversation, we explore the definitions and impact of unconscious and implicit biases on healthcare delivery and patient safety, centering specific biases including: relation, race, gender identity and expression, sexual orientation, age, and mental health. This discussion, an adjunct to the Whitepaper series on Recognizing and Managing Bias in Healthcare, facilitates evaluation of current healthcare environments and identification of strategies, tools, and interventions to address  conscious or implicit bias in healthcare.

Join Grace, Melanie, and Tonya as they discuss some fundamental questions on documentation within medical records. Find out what risk managers and lawyers really experience on issues of documentation in medical records, suggestions on how to avoid common pitfalls, and things to keep in mind when documenting within a patient’s record.

In this panel interview, Rebecca Chickey, MPH, and Dr. Neel Shah shares the different preventative measures hospitals are taking to reduce violence in hospitals.

James Lam discusses Health Care and Enterprise Risk Management on developing effective Key Risk Indicators (KRIs) and Executive/Board Risk Reports.

We typically face stressors that are in the moment or perhaps come-and-go; like a stress around the annual budget. For many years literature and research have brought emotional intelligence and resilience to our consciousness. This podcast with Dr. Michelle Kinneer will remind us why it is so important; and how to care for ourselves especially during times when stress seems to be endless.

The leadership journey is never straight and easy - bumps, turns, and twists are plentiful and many stumble without support and education to guide them. But when someone pushes on and overcomes the obstacles, a true leader emerges. Meg will share her own story on how she overcame the many bumps on her career journey to become the leader, mentor, friend, and colleague to so many of us in health care.

Dana Faber, Patient Safety/Risk Manager at The Doctors Company, moderates this panel interview on high acuity adult transfers with Denise McCord and Kelly Clement.

Dana Faber, Patient Safety/Risk Manager at The Doctors Company, moderates this panel interview on high acuity pediatric transfers with Dr. Chrystal Rutledge and Stefanie McKerley.

ASHRM members has several publications to educate and support individuals in the field of risk management. Fran Charney, Director of Risk Management, discusses these publications.

Hala Helm, Vice President for Risk, Compliance and Legal for Palomar Health and ASHRM's 2020 President, discusses the strategic plan for ASHRM in 2020.

The updated CPHRM exam for 2020 is now available. This certification demonstrates your knowledge and experience in risk management. Sherrill Peters, Senior Director of Risk Management for Community Health Systems, Inc., discusses the CPHRM exam and how to prepare. CPHRM exam preparation resources may be found at https://www.ashrm.org/education/cphrm